Media Contact:

Jennifer Ellsworth, ACE Relations
Phone: 480-502-9200
E-Mail: jellsworth@acemedia.com


Insight At A Glance :

Business:

Provides video surveillance services for third party administrators, insurance carriers, self-insured clients and defense counsel.

Year Started:

1990

Headquarters:

Phoenix, Arizona

Region Covered:

Southwestern U.S.


Business Overview:

For over a decade, Insight Investigations has provided leading corporate legal and insurance organizations with discreet, professional investigative services.  The company headquarters are in Phoenix, Arizona, with satellite offices in Albuquerque, New Mexico;  Irvine, California;  Las Vegas, Nevada and Denver, Colorado.

Insight Investigations is strongly committed to using the most sophisticated state-of-the-art technology in all aspects of our investigations, from initial data gathering through final reporting.  

This technology has effectively distanced us from our gumshoe competitors, clearly positioning Insight as an industry leader.
 
   

Surveillance in the Age of Technology:  

Having grown up in the age of wireless communications and Internet access, the firm’s employees are early adopters of new technology and will continue to incorporate new technological advances into the business.  Many of our competitors continue to use techniques that can best be described as prehistoric.  By hiring young, energetic people who have been raised with computers, we’re using technology for all it’s worth to change the very nature of the business. In the future, all business will be Internet business, and we’re leading the way.

Currently, all communication between field investigators and the company headquarters is electronic, via e-mail and digital 'Nextel' radio. Investigators are armed with professional digital video equip (camcorders, spy cams) and communications (laptop computers) technology. Final client reports contain both text and video snapshots of claimants, and soon, streaming video will replace videotape cassettes to make complete videotaped results available to clients over the Internet.

According to the Fraud Defense Network (www.fdn.com) cheaters defraud American insurers out of $50 billion annually, or $9.00 per day, per employee.    A large percentage of this amount is attributable to losses from able-bodied workers who illegally collect worker compensation. They also found that money spent on investigations yielded an average return on investment of $9.24 to $15.90 per dollar spent, depending on the case type.  After facilities and payroll, worker compensation insurance is one of the highest expenses incurred by any business.  The impact of increased premiums due to fraud can affect any company’s financial condition, inhibiting growth plans and occasionally threatening the organization’s very existence.  By helping keep premiums in check, Insight provides a valuable service to businesses and consumers.

 

 

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